Last updated: March 2025
These terms govern the relationship between Intent Consulting ("we", "us") — a sole trader operated by Matt Gibson, based in the United Kingdom — and any individual or business ("you", "the client") that engages our services.
By commissioning work from us, you accept these terms. If you have questions before proceeding, contact us at matt@intentconsulting.ai.
Intent Consulting provides AI strategy and implementation services for small businesses. This includes, but is not limited to: workflow analysis, AI tool selection, automation setup, and handover and training.
The specific scope of work for each engagement is agreed in writing before work begins. Any work outside that agreed scope requires a separate written agreement.
Fees are agreed in writing before work starts. Unless otherwise specified:
All prices are in GBP and exclusive of VAT where applicable.
Upon receipt of full payment for a project, you own the deliverables we produce for you. This includes any custom workflows, automations, scripts, or documentation created specifically for your business.
We retain the right to use general knowledge, frameworks, and methodologies developed during our work — but we will not reuse or share anything specific to your business without your written permission.
Any third-party tools or services incorporated into your project remain subject to their own licensing terms.
We treat all information you share with us — about your business, your processes, your clients, and your finances — as confidential. We will not disclose it to third parties without your consent, except where required by law.
If you require a formal NDA before sharing sensitive information, we are happy to agree one prior to engagement.
We take care to deliver accurate, reliable work. However, AI tools and automations interact with systems and data we do not fully control, and no software is entirely without risk.
To the fullest extent permitted by law, our total liability to you for any claim arising from our services is limited to the fees paid for the specific engagement in question. We are not liable for indirect losses, lost profits, or consequential damages.
Nothing in these terms limits liability for death, personal injury, or fraud caused by our negligence.
Either party may end an engagement with reasonable written notice. If you cancel a project mid-way, you are responsible for paying for work completed to date. We will invoice only for hours or milestones delivered.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. The date at the top of this page reflects when they were last revised. Your continued use of our services after changes constitutes acceptance of the updated terms.